Data Privacy Policy
Your privacy matters to us at StudioHarborPatch
Information We Collect
When you reach out for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. We also capture payment details when you place orders, though processing occurs securely via our payment partners.
For our corporate clients, we might collect extra business data like company registration details, preferred delivery timelines, and budget requirements. This helps us tailor services to fit your business needs.
Our site automatically gathers certain technical details when you visit. This includes your IP address, browser type, device data, and how you browse our site. We use this information to enhance site performance and to understand how clients discover our offerings.
How We Use Your Information
We primarily use your personal information to complete flower orders and deliver outstanding customer service. This encompasses processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.
We also use data to enhance our services and the website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better assist the business community in United States.
Information Sharing and Disclosure
StudioHarborPatch respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share essential data with trusted service partners assisting our operations, including delivery partners, payment processors, and tech service providers. These partners are contractually bound to safeguard your information and use it solely for the particular services they supply to us.
We may disclose information when required by law, a court order, or a government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We approach the safeguarding of your personal data with seriousness and deploy suitable technical and organizational safeguards to shield it. This covers protected data storage, encrypted exchanges, and restricted access to personal data within our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to guard information as it travels between your browser and our servers.
Limited Access
Only authorized staff who need information to deliver services are allowed to access customer data.
While we deploy robust security measures, no method of transmitting data online is completely risk-free. We continually enhance our security practices to defend against evolving threats.
Your Privacy Rights
You have meaningful rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit how your personal data is used.
To exercise these rights, please reach out using the contact details provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as necessary to provide our services and comply with legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: 3 years after last service interaction
- Payment transaction records: 7 years for tax and accounting requirements
- Website analytics data: 26 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 2 years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.
You can adjust cookie settings in your browser preferences. However, turning off certain cookies may impact how the site works. For more details on our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy applies solely to StudioHarborPatch and our site. We are not responsible for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
From time to time we may revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. If substantial updates are made, we will adjust the "Last Updated" date at the top of this policy.
We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
StudioHarborPatch Privacy Team
718 Fifth Avenue, New York
New York, United States 10019
Email: [email protected]
Phone: +1 212-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.